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What is kinds of management interface for ExaRAID HD System¡H |
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ExaRAID HD provide Java-base GUI for remote management,RAIDGurad(TM) X that also support CLI command for management. |
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Why I can't find ExaRAID HD system on GUI¡H |
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Please check the RAIDGuard server is background running on windows system or re-install again the RAIDGuard X GUI software. |
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What is default password for ExaRAID HD system¡H |
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ExaRAID HD system default password is "00000000". |
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How can I do set the date and times on ExaRAID HD system¡H |
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You can set date and times by LCD and GUI(RAIDGuard X).
by GUI¡GPlease use RAIDGuard X GUI management and choose Preference option > MISC > Controller Time to set times.
by LCD¡GPlease choose System Params > RTC Info > Set RTC, Type local times by LCD button the format is YYYYMMDDWWhhmmss. Ex.2009010102135030,that mean is Tuesday, January 1, 2009 PM1¡G50¡G30. |
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Why I can't find the physical volumes on HOST server¡H |
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Please confirm is set of lun mapping.If not please set it by GUI. |
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The hard drive appears a lock head the diagram show a representative what meanings¡H How can I solve it¡H |
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Locked drives prevent the accidental loss of user data when drives are installed one at a time, or a RAID member is accidentally removed while the controller is powered-on. The meta-data and user data on the locked drives are preserved for online/offline recovery. If users don¡¦t need the data of the locked drive anymore, the locked drive can be changed into a spare drive by the command of Unlock Drive |
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How long of data keeping when I have installed BBM¡H |
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We guarantee about 72 hours of data keeping. |
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When the HDD tray LED is "red", what does it mean and what can I do¡H |
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It means that the HDD has a problem. You may solve the problem by replacing it whit a new one. |
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What Operating System does ExaRAID HD support¡H |
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Windows 2000/2003/XP and Vista 32/64 bit(Miniport and Storport WHQL certified)
Windows Server 2008 32/64 bit (Storport, WHQL certified)
Linux¡GRed Hat, SUSE, Fedora, CentOS, Debian...etc
MAC¡GOS X |
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What do I do if my controller fails¡H |
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Please contact your supplier or technical support. |
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How long of warranty for ExaRAID HD system¡H |
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RAID controllers, Back-plane and Daughter board¡G3 years.
Subsystem, Battery module, LCD module, Tray assembly and BOX/PKG products¡G1 year Accessories and mechanical parts without warranty excepted missing, wrong parts or DOA. |
